Pokiez is a relatively new online casino brand that has been gaining attention in recent times due to its user-friendly interface, attractive bonuses, and impressive game collection. Launched in 2019 by Dama N.V., a reputable company with extensive experience in the Pokiez casino gaming industry, Pokiez aims to provide players with an exceptional entertainment experience.

Brand Overview

Pokiez has been designed to cater to both new and experienced gamers, offering a wide range of games from top-notch software providers such as NetEnt, Microgaming, and Betsoft. The casino’s website features a modern design that is easy on the eyes, making it simple for players to navigate through various sections.

One notable aspect of Pokiez is its ability to support multiple languages, including English, German, Swedish, Norwegian, Finnish, French, Spanish, Italian, Greek, Russian, Portuguese, Hungarian, and Polish. This indicates a strong focus on catering to diverse audiences from different regions around the world.

Registration Process

Signing up for an account at Pokiez is relatively straightforward and can be completed within minutes. Players start by clicking the "Sign Up" button on the website’s main page, which redirects them to the registration form. They must provide basic details such as name, email address, password, date of birth, and preferred currency.

Players have three options for verifying their account: mobile phone number, email, or ID document upload. Once these steps are completed, players can log in securely using their username and password combination.

Account Features

As soon as a player logs into their Pokiez account, they gain access to an array of features designed to enhance their experience:

• My Account : This section houses information about the player’s current balance, last login time, deposit history, and withdrawal records.
• Cashier : Here players can perform various transactions such as deposits, withdrawals, and transfers between different accounts or wallets.
• Games : A vast library of games categorized by slots, table games, live casino, and other types is available in this section. Players can filter their search based on providers, themes, features, and volatility levels.

Bonuses

Pokiez offers several appealing bonuses for both new players and loyal customers:

• Welcome Bonus : First-time depositors receive a 100% match bonus up to $/€50 + 20 free spins.
• Reload Bonuses : Weekly deposits are matched with additional rewards of either money or extra free spins.
• Loyalty Program : Points accrued by logging in regularly, placing wagers, and participating in specific games earn players cashable points that can be redeemed.

While these offers may seem enticing, some limitations apply. For instance, winnings from bonuses must meet a certain wagering requirement before being converted to real money.

Payments and Withdrawals

Pokiez supports multiple payment options for secure transactions:

• Credit/Debit Cards : Visa, MasterCard, Maestro are accepted.
• E-wallets : Skrill, Neteller, PayPal have their own sections within the cashier.
• Bank Transfer : Players can also use bank wire transfers to deposit and withdraw funds.

While deposits are processed instantly in most cases, withdrawals may require additional time depending on the method used. This is a standard security measure employed by many online casinos.

Game Categories

Pokiez boasts an extensive library of games classified into several categories:

• Slot Machines : Offering more than 5,000 slots from over 50 providers including popular titles such as Book of Dead and Starburst.
• Table Games : Covering classic roulette, blackjack variants, baccarat, and others.
• Live Casino : Experience immersive real-time games hosted by professional dealers with options in different languages.

This diversity is not only a testament to the site’s appeal but also its willingness to cater to diverse player preferences.

Software Providers

As previously mentioned, Pokiez has partnered with some of the most renowned software developers in the industry. This cooperation enables them to offer players an exceptionally large and varied selection of games:

• NetEnt : Known for iconic titles like Mega Fortune Dreams.
• Microgaming : Makers of Jurassic Park slot among others.

Players can browse by developer, game name, or features within each category to make informed choices about their gaming preferences.

Mobile Version

The mobile version of Pokiez allows seamless play from any smartphone device, both iOS and Android compatible. With minimal design tweaks compared to the main website, it provides an equally satisfying experience without sacrificing functionality:

• Touch-friendly interface : Eases navigation for players on smaller screens.
• Multi-language support : Available in more languages than its desktop counterpart.

Pokiez is committed to ensuring users from different locations can fully enjoy their service.

Security and License

To reassure new players, Pokiez demonstrates several aspects that reinforce the brand’s commitment to fairness:

• Curacao E-Gaming license : Validates regulatory compliance with standards set by reputable authorities.
• SSL encryption : Safeguards sensitive information against cyber threats using a high-security protocol.

Regular audits of all games and financial processes are also conducted, providing evidence of fair gaming practices and complete transparency in player transactions.

Customer Support

Pokiez offers an expansive support platform that’s easily accessible through multiple channels:

• Email Support : Dedicated support agents available 24/7 for assistance.
• Phone Line : Another dedicated option catering to immediate needs or urgent issues.
• FAQ & Knowledge Base : Extensive online guides covering basic account questions and troubleshooting.

All customer communication channels are thoroughly monitored by friendly staff, ensuring swift issue resolution.